Kwesi Stores Privacy Policy
Privacy Policy
Last updated: January 2025
Kwesi Stores (“we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, make a purchase, or interact with our services.
1. Information We Collect
We collect the following types of information:
- Personal Information: Your name, phone number, email address, billing and delivery addresses, and payment details when you place an order or create an account.
- Technical Data: Your IP address, browser type, device information, and browsing activity through cookies or analytics tools.
- Transactional Data: Details about the products you buy, payment confirmations, and delivery information.
- Communications: Messages or inquiries you send to our support team via chat, email, or contact forms.
2. How We Use Your Information
- Process and fulfill your orders
- Provide customer support and order updates
- Improve our website, services, and product listings
- Send promotional offers and updates (only with your consent)
- Detect and prevent fraud or unauthorized activity
3. Sharing of Information
We do not sell your personal information. However, we may share necessary information with:
- Trusted delivery and logistics partners to deliver your orders
- Payment processors (e.g., Mobile Money, Visa, MasterCard) for secure transactions
- Service providers that help us with analytics, advertising, and website optimization
- Legal authorities, if required by law or to protect our legal rights
4. Cookies and Tracking
We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze website traffic. You can adjust your browser settings to refuse cookies, but some parts of the site may not function properly without them.
5. Data Protection & Security
Your information is stored securely on protected servers. We use SSL encryption and follow industry-standard security measures to protect against unauthorized access, alteration, or disclosure of your data.
6. Your Rights
You have the right to:
- Access, update, or delete your personal information
- Withdraw consent for marketing emails at any time
- Request details of the data we hold about you
To exercise any of these rights, please contact us using the details below.
7. Retention of Data
We retain your personal information only as long as necessary to provide our services and comply with legal obligations.
8. Third-Party Links
Our website may contain links to other websites. Kwesi Stores is not responsible for the privacy practices or content of third-party sites. We encourage you to review their policies when you visit them.
9. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with the date of the last revision.
10. Contact Us
If you have questions or requests regarding this Privacy Policy, contact us at:
Kwesi Stores
Kampala, Uganda
Phone: +256 752 996 276
Email: support@kwesistores.com
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